Help Centre - Frequently Asked Questions

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How much do records cost?

If you are using our pay per view credits, here is an explanation of the cost of individual records:

Birth index transcription: 5 credits
Marriage index transcription: 5 credits
Death index transcription: 5 credits
1841- 1871 and 1901 individual transcription costs: 5 credits
1881  individual transcription is free
1841 - 1901 census household transcription costs: 5 credits
1841 - 1901 census image costs: 5 credits
1911 Individual transcription: 5 credits
1911 Household transcription: 5 credits
1911 Census image and Enumerators summary : 5 credits
WW1 or WW2 transcribed page costs: 3 credits
WW1 or WW2 actual image costs: 3 credits
Passenger lists transcription: 5 credits
Passenger lists image:  5 credits
Indian records: 5 credits
UK passport application: 5 credits
Anglo-Boer War 1899-1902 Records: 15 credits
New Zealand WW1 soldiers: 10 credits
Royal Naval Officers 1914-1920: 10 credits
Soldiers Died in the Great War 1914-1919 : 10 credits
WWII Prisoners of War: 10 credits
Anglo-Boer War 1899-1902 Records : 15 credits
Waterloo Medal Roll 181 : 5 credits
Army List 1787: 5 credits
Army List 1798: 5 credits
Army List August 1878: 5 credits
East India Register and Army List 1855: 5 credits
Grenadier Guards 1656-1874: 5 credits
Harts Army List 1841: 5 credits
Harts Army List 1888: 5 credits
Indian Army and Civil Service List 1873: 5 credits
Peninsula Medal Roll 1793-1814: 5 credits
Waterloo Roll Call 1815: 5 credits
Armed forces births 1761-1994: 5 credits
Armed forces marriages 1818-1994: 5 credits
Armed forces deaths 1796-1994: 5 credits
New Zealand WW1 soldiers:  10 credits
Parish records - these vary and cost between 5 and 20 credits
British Newspaper Archive content - 5 credits
Sending a message to another member: 30 credits

It costs £5 for 50 credits. The credits last for 30 days and then expire. You can also buy 200 credits for £17.95. These credits last for 90 days.

If you purchase pay per view credits, you will only have continual access to the images you've viewed for the validity of the credits.  After that, you'll use credits to view them again.

If you have a Platinum subscription you have unlimited access to images you've viewed for the duration of the subscription.

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras