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Help Needed...

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ProfilePosted byOptionsPost Date

Julie

Julie Report 22 Nov 2007 09:40

..OH watch a film on the PC and now my screen has gone wider,i can't see the red cross at the top of right corner...How do i get it back to normal please

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:05

Which version of Windows are you running?
Also, you may want to change your display settings under Control Panel.

Julie

Julie Report 22 Nov 2007 10:10

Thanks Errol

Im on windows XP

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:19

From Control Panel (Classic view) you can change your display settings - it may be that the resolution has been changed so have a play around until it looks right.
Are you basically saying that the window is actually larger than your desktop (screen)?

Julie

Julie Report 22 Nov 2007 10:22

Just had a play in the Control Panel then Displays yes that changed it but didn't change it to how it was before.


Are you basically saying that the window is actually larger than your desktop (screen)?

Yes, i can't even see the scrolling up & down bar.

Its like if you watch a widescreen film on your TV and you need to change from 16:9 to L.Box

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:32

I'm not sure what display you are running but there may also be a button on the front of the monitor (or somewhere) that lets you manually change the monitor settings including aspect ratios.
Also, I am not sure what video card or display adapter you have but there should be a setting for that too which may solve the problem.
I'm not sitting at an XP computer at the moment so sorry if I sound a little vague - if you continue to have problems I'll try to have a look later today.

Julie

Julie Report 22 Nov 2007 10:35

Thanks for have a go Errol, I'll have a play around with the buttons at the front and will ask OH if he changed anything when he put the film in.

Many thanks Julie

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:37

No problem - if I think of anything else in the meantime I will give you a shout.

Susan719813

Susan719813 Report 22 Nov 2007 10:44

Have you tried re-booting first Julie...just a thought

Susan
x

Julie

Julie Report 22 Nov 2007 10:44

Had a play with them and that didn't work lol...what i need to do is bring the side panels in a bit, top and bottom are ok..If that makes sense

Julie

Julie Report 22 Nov 2007 10:50

Just tried that Susan, and it didn't work..must admit thou the writting isn't quite so wide

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:55

Before anyone suggests the old favourite, please DON'T use System Restore!
It may be best first to ask husband whether he changed any settings before poking around with other settings that may make things worse!

eRRolSheep

eRRolSheep Report 22 Nov 2007 10:59

Just a thought.
Is your desktop displaying correctly?
If it is merely your window that is wrong then right click on its title in the menu bar at the bottom of the screen and then select Maximise.

Julie

Julie Report 22 Nov 2007 11:06

Errol

Sorry not sure what you mean..i don't really know anything about computers.


Where would i see if my desktop was displaying correctly

Also don't know where to look for this bit... menu bar at the bottom of the screen and then select Maximise.

eRRolSheep

eRRolSheep Report 22 Nov 2007 11:13

The desktop is the background display you see before you open any programmes.
You may have set it to a picture or it may be one of the XP default ones but it will also have a number of icons on it.
The menu bar (usually known as the Tool Bar) is the strip that runs along the bottom of your screen with a number of icons on it. On that bar you should see a section that says something like "Genes Reunited". Point at that bit, right click your mouse and select Maximise from the menu that pops up.

Julie

Julie Report 22 Nov 2007 11:19

Doh..Im with you now lol

When i click on the Gr bit all that is hi-lighted is
Restore, Minimize or close.

Do you know what the correct desktop display shoud be, as im not sure...When i look at the icons they do look wider

eRRolSheep

eRRolSheep Report 22 Nov 2007 11:26

It's usually a matter of personal preference.

First try Restore. If that doesn't work then try minimising and then maximising.

Julie

Julie Report 22 Nov 2007 11:31

Errol Thanks...Yes i can now see my cross, but still can't see the end of my clock lol

eRRolSheep

eRRolSheep Report 22 Nov 2007 11:41

Right click on a blank portion of the bar across the bottom of the screen and select Properties.
Because I am not in front of an XP machine I can't remember where to frind the following but on one of the tabs on the window that pops up there will be the option to stop displaying the clock (it may be under Notification Area). Stop displaying the clock and click OK. Then repeat the process and set it to display the clock again. This MAY make it display correctly but again, I really need to be sitting in front of my XP machine.

Julie

Julie Report 22 Nov 2007 11:46

Errol

Tried that and it hasn't changed...don't worry for now, i'll wait till you're at yours and it will give me chance to speak to OH..Thanks for all your help in the mean time.

Julie