General Chat

daughter has just brought a laptop.......we are on broadband......why when we plug the lap top in cant we connect to broadband???

Have you loaded the software for the modem? Thats the first thing I would check

you might need a seperate router for the lap top . I had to untill I got wireless

I take it you are wireless broadband ?? Paul

I think you need to down load your broadband to her laptop we had a disc to do this with when we got a laptop.

Have you programmed it to do so? If you had a CD rom with your broadband kit, you need to install it on the laptop.

is it wireless?

we know her internal modem works cos we can connect to the neighbours wireless connection lol (can they tell???) and mine works cos i can connect with my ADSL modem so why when we plug her lap top into the phone line wont hers connect??? does that make sense?? Bev who would appriciate the idiots guide in English please

So you already have a wireless network installed?

Wireless? does your network show up, what security settings have you got, have you allowed more than one PC access?

you need to activate the modem software....... Bob

just use next doors lol paul

If your home connection is wired then just plugging the laptop into the phone socket won't work - you have to go via the broadband modem. The in-built one will be a dial-up one rather than broadband.

Errol, MY laptop was wireless ready, but still had to install the AOL software.......and connect to my router.......via a cable. Bob

And without a local network, be it wired or wireless, you won't be able to access the broadband connection at the same time as the desktop

no i do not have wireless connection, the neighbours do, but her lap top can pick that up the only cd i have is for the ADSL modem and as she is not using that modem it would not help........................would it? i have ADSL modem for my broadband which is through the phone line Bev

Errol that makes sense her modem is a dial up or wirless so if we install my ADSL modem to her laptop you reckon that will work? Paul can the neighbours tell if we use next doors???? lol Bev

Bev Easier to let her logon to next doors he will only know if any of his software he uses detects intruders on his network Paul

AOL tend to do things a little differently because they want you to install their own Internet Explorer software. Basically, if you have a wireless network you should not need to install ISP specific software otherwise how do we all connect to internet hotspots without installing that hotspot's particular ISP software every time? I use my laptops in a variety of locations and they always connect. But I am assuming in this case that the connection is NOT through a wireless router.

You would need to plug the cable which comes out of the modem to YOUR PC in to her laptop to be able to use the net. As it seems you haven`t got a wireless router. Stu