General Chat

Just renewed my membership of GR - and they sent a receipt (never mentions sum of money) however when I read on down it is to find they have made me continuous membership - I have never ever had this and then they say any changes can be made in 'My Account' - where is it - I cannot find it - I have banged everything in sight in pure temper!!!!!

Go into My Account (above the green toolbar and scroll down to the check boxes)

Thank you - never noticed it hiding in RH corner!! Have fixed it. Is this a ploy by GR and trust that no one will notice that their membership has switched from single to continuous?

probably they did the same to me but ah ah got em I noticed when I was changing my board name and changed it back!

Being on continuous was always cheaper (not sure if it still is) so actually they aren't necessarily being the bad guys here!

hadn't thought of that but if they are moving people over automatically then its a bit naughty

That is not the point Pink - one never knows if one wishes to halt and if one has - you would not be aware until the money was debited from your account. I never opted for continuous at any stage of my membership which is why I was so furious.

Yes it is a bit naughty

I'll keep checking mine, I won't be renewing in May :(

They did it to me, too - was all set to renew and, hey presto, it was done! I never opted for continuous membership, thought I was going dotty and had clicked the button by mistake, but looks like it was GR!

I've just checked mine because I only have a month to go and luckily it's where I left it.

If it is set to one off, when the time comes to renew you may only get 6 months. The continuous gives 12 months. I queried this last time I renewed as I have never set to continuous and that was the explanation I received.

Jacky

I have been a member for 5 or 6 years - never opted for continuous and always upon renewal had 12 months membership - am now a member until 7 Jan 09

It has to be said, after my campaign to get one price for all which I was slammed down by GR, you are actually better having continual membership, you don't have to renew if you don't want to but it means that you qualify for a better rate. New members or those who didn't renew within two weeks (maybe a month) of renewal date will be charged £9.95 for SIX months whereas if you have 'Continual Membership', you will automatically get TWELVE months renewal for the same price when you next renew.

I think I maybe to blame for that though! When I sent numerous emails to the GR team re the issue of their pricing structure, I suggested that they had continuous membership as default giving members the option to choose otherwise at renewal and that this would mean everybody was charged £9.95 for TWELVE months not SIX on renewal the same rate! It saved them making even more money on allof us, previously the default was to charge £9.95 for single six months membership. I know I would rather pay that for twelve months which was the whole point of my well supported campaign.

Lyn x

Interesting reading:
Continuous membership means we will renew your membership for you automatically, but we will email you in advance to notify you.


My membership has been continuous but I have never received an email of advice before renewal.

Everyone seems to have different info as if they have been treated in different ways - I have just paid £9.95 today and my membership would have finished on the 7th - four days away - not two weeks or even a month and it has been renewed for one year - not six months.

I just clicked on to ? Help Centre and checked cost - for full membership - it states that the cost is £9.95 for TWELVE months.

can someone tell me, if when GR come to renew my cont membership in March and they find the card is now invalid what will happen?

They said I can go and change my card details but I can't see this anywhere?
c
xx

They send you an email and then you can go into your accountand change the details at least thatis what happened to me last Sept, Catherine.

Linda x

ok thanks Linda
catherine
xx

im happy they do it for me ,as i can be quite dippy lol.mine was fine,and i was renewed as continuous.xx