General Chat

We had a credit card statement today and luckily my husband noticed that an ammount of nearly £50 had been entered twice. I know that I only signed for the purchase once (there was no pin number for that card at the time. we are now trying to get the amount refunded by the retailer, if they wont do it then the CC company have said theyw ill take it up. But we could have just paid up if we didn't check. UPDATE 30.6.05 Ann glos

Hi Ann i never look, i will now though kim

ann, i never used to but i do now. have been stung by bt orange swalec really look at statements now. lynnxx

I always keep a list of what I have bought and check it off before I pay, but normally don't look immediately it arrives. Ann Glos

Do Mine & hubby's online But always check wot has gon thro. Discovered that my 14 day free trial Ancestry had been debiited twice(shouldnt have been debitted at all!!) & credited once with rate of ex. diff. Took it up with my CC providor who sorted it out So I always check both my & hubby's a/cs.both CC & banking. Shirley

I check every item. Christine

Similar happened to us, so now i always check it. xx

It is the first time this has happened to me and we have had credit cards since they first came out so i suppose we have been lucky. I do think this is a genuine error though and not fraud. Ann Glos

Yes, always. :-) Joy

Always check my credit card especially for payments online. Paid for my daughters graduation cap and gown last month online and had been charged twice for it. When we ordered it the transaction didn't go through properly the first time so had to do it again, when the statement came, it had been ordered twice! Maggy

Hi Ann thanks for that - i don't normally check but will do in future. Annexx

I always check my bank statements now, since I was ripped off for £850 a couple of years ago. (Don't have a credit card, just debit card). Fortunately, the bank refunded the money. Lynne

Oh yes - hubby checks it with a fine tooth comb.... fortunately.Hope you get yours sorted Ann. jude sarf wales :o)) Hope all goes well tomorrow as well:o)) xx

If you are charged for something that you shouldn't be, you should contact the CC co. They should refund it straight away. A friend tried to pay for a meal in a restaurant in France. (The Pomme D'or in Port sur Saone) They took his card, but said it would not go through, so he paid by cash. When he got his statement it had gone through on his card. He asked me how he could contact the restaurant, but I said he should contact his CC Co. He did and they refunded staight away. You should not allow you card out of your sight. David

Ann ,have always checked mine and also bank statements ,have also now started to check even my till receipt at the supermarket,which was showing a few amounts like 80p and £1.25 done twice ,but over the year they do mount up. brenda

davo We phone CC company, they said to contact the retailer, then, if we couldn't get satisfaction from them, to go back to them (CC Co) and theyw ould sort it. Ann Glos

Yes, I keep all receipts and tick them off to statement, as I would my bank statements. Lily

I check everything. I go through my statements better than Scrooge would. I keep a ledger too. Not mean, just have to be careful! Deanna

i dont hav a credit card !

I opened a new bank account in April - and specifically said I didn't want a credit card. Today I had a credit card bill from the bank for £70. £20 of this was for not paying last months bill - a bill I hadn't had!! Phoned them up - £50 was 'payment protection' for a card I didn't possess (but apparently had a number for)!! Very confusing - and very annoying. :0( maggie