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Tree matches

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ProfilePosted byOptionsPost Date

Laureli

Laureli Report 10 Nov 2013 15:39

I am trying to view tree matches but when I press view nothing happens. what am I doing wrong?

+++DetEcTive+++

+++DetEcTive+++ Report 10 Nov 2013 15:56

Is this from your tree? If so, they should open in the original GR window you logged on from.

Other than that, can't help

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Andysmum

Andysmum Report 10 Nov 2013 16:52

This problem has come up before. The tree match will be underneath your tree, on the original GR page as Det. said.

Your tree opens on a new tab. At the top of your screen will be two tabs - one for your tree and one for whatever is underneath. Click on the one you want to look at and it will come on top.

Laureli

Laureli Report 10 Nov 2013 17:51

Thank you for your help Detective and Andysmum. I'm a hopeless with computers.

JustJohn

JustJohn Report 10 Nov 2013 19:34

Most of us are, Laureli (hopeless with computers). Genes did not spot that last year when they decided to "upgrade" our fun. My big beef is the search facility. Very often I put a name in and search says "no one found" and then I go up through tree and find these "non-existent" rellies eventually. Very annoying!!! :-(

Researching:
Amelie my granddaughter's ancestry. My ban until 1 Jan 2021

Laureli

Laureli Report 13 Nov 2013 11:00

For JohnLovesFletcheroMadeley

Yes, I agree. Often my search result says 'no one found' and then I find them. Very annoying. Thanks everyone.

JustJohn

JustJohn Report 13 Nov 2013 15:45

Perhaps Estelle will put up a thread about the search facility. When she posted about emoticons (see first stickied thread), it seems to have been resolved almost immediately.

Researching:
Amelie my granddaughter's ancestry. My ban until 1 Jan 2021