General Chat

This is because the site doesn't handle Explorer 11 properly, though I have found that reloading when the error screen is displayed actually results in the correct screen being displayed. Perhaps Genes Reunited will fix this issue soon.

having problems, sent email to the support team, awaiting reply back.

HTTP Error 503.0 - Service Unavailable

date 25 11 2013

Me too having problems, sent email to the support team, awaiting reply back.

HTTP Error 503.0 - Service Unavailable

date 25 11 2013

Me too having problems, sent email to the support team, awaiting reply back.

HTTP Error 503.0 - Service Unavailable

I got the message this morning when I went on through my favs but if googled Genes and logged that way I had no problem. :-D

Mine is running as usual. Only one of usual green errors, but 3 of the red 500's this morning (8.30-9am) :-P :-(

Server Error in Application "GENESREUNITED"
Internet Information Services 7.5
Error Summary
HTTP Error 500.0 - Internal Server Error
Internal Server Error
Detailed Error Information
Module global.asax
Notification BeginRequest
Handler StaticFile
Error Code 0x800703e9
Requested URL http://www.genesreunited.co.za:80/error/unknown
Physical Path D:\websites\GenesReunited\error\unknown
Logon Method Not yet determined
Logon User Not yet determined
Most likely causes:
IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred.
IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly.
IIS was not able to process configuration for the Web site or application.
The authenticated user does not have permission to use this DLL.
The request is mapped to a managed handler but the .NET Extensibility Feature is not installed.
Things you can try:
Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server's machine account.
Check the event logs to see if any additional information was logged.
Verify the permissions for the DLL.
Install the .NET Extensibility feature if the request is mapped to a managed handler.
Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.
Links and More Information
This error means that there was a problem while processing the request. The request was received by the Web server, but during processing a fatal error occurred, causing the 500 error.
View more information »

Microsoft Knowledge Base Articles:

294807

An update on the site performance. The team fixed the problems with the speed of the site last week and have been monitoring it closely over the last few days. Everything should now be running as usual.

Oh dear. It's the "running as usual" that concerns me.



:-(

Just had 500 again. Followed by normal green "an error has occurred". Seems like it might be a hard weekend for some hoping to get some pleasure from this site.

No doubt it will all be made better after the weekend. :-( :-(

Had no idea what this was all about. Till I just had this 500 error for first time. Yes, makes a change. Can we please have all these error messages in different colours?

I wonder if it is a promotion

Errol, Ann-Marie is also testing on the Military Chat board

Roy

a new one on me

SERVISE UNAVAILABLE

with gr logo

while I was comeing out of thread :-S

sally w <3

Well I have been out this morning wreaking havoc in the shops on my mobility scooter - just got home and checked the threads, from what I can see, I have to agree everything is running as usual ;-)

There are still reports of the site running slow
Some posts are still being duplicated
The error message is still appearing
Appears GR are still giving out conflicting and inconsistent information

Good on ya GR for getting things back to normal :-S

Did anyone else just notice the "testing" by Ann-Marie?

Why are the customer service team getting involved when they informed me only a couple of days ago that they are the customer service department and do not deal with technical difficulties?

Nice of GR to post on the announcements board hat the site should now be running as usual

And as we can see from this thread,.........they are not wrong :-P

It is usual for members to get Error messages:-0

Although I must admit apart from the last epidemic i don't often get them :-D

Roy

Just in case anyone missed this on the Announcements board...

"Site update - 28th August

Post Date

Genes

28 Aug 2013 12:03

Hi everyone,

An update on the site performance. The team fixed the problems with the speed of the site last week and have been monitoring it closely over the last few days. Everything should now be running as usual.

Thanks for your patience,

The Genes Team "

Well, that's reassuring to know then, isn't it?

Move along please - nothing to see here.
(in more ways than one)

rofl

Zip up the anorak and carry on :-D

:-D :-D :-D Island

I got that one yesterday Roy. I must say, it made a change from the purple error piccie.