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Computer advice please - sorted

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ProfilePosted byOptionsPost Date

Mersey

Mersey Report 29 Aug 2013 20:48

Im glad it is not me with the problem :-S :-S :-S :-S :-S

Very very complicated and long winded

Chrissie2394

Chrissie2394 Report 29 Aug 2013 21:19

Tell me about it Mersey. It's been doing my head in since day one.

Doing a bit of research hubby came a cross a forum discussing the same problem and has tried what they have suggested. If the fault does not re-occur over the next couple of days I'll update this thread with what he did.

Chris

Annx

Annx Report 29 Aug 2013 21:55

We bought a laptop with Win8 installed in the spring, having, in a fashion, got used to Vista on the desk top. We both HATE Win8 although OH has eventually found most things he uses! I'm not keen on sliding my way around touchscreens anyway, but don't find Win8 pathways easy to follow at all. :-(

Chrissie2394

Chrissie2394 Report 31 Aug 2013 12:46

Hi all,

Just to update you . and to say thanks for trying to help.

Hubby finally found a forum which highlighted a conflict between Windows 8 and the Support Centre on Samsung computers. It was a Windows 8 cache corruption issue. People were having to clear their cache numerous times each day and constantly pressing F5 (I was having to do this so often I think I've wore the number off).

The fix was to uninstall Samsung Support Centre which hubby did. I've now been using my laptop for the last two days and the problems I was having have not occurred since. Wish he'd found that forum weeks ago.

Chris

eRRolSheep

eRRolSheep Report 31 Aug 2013 13:00

A pretty simple solution - cheers Chris