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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 11 Jun 2013 13:52

Been having problems using this site since the changes made on Monday.

Keep getting Windows Internet Explorer provided by BT Internet - Not Responding

This means that everything freezes and I have to shut down and start again.

Did not have this problem before Monday so is it the site or my computer?

Using Windows XP and IE8

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Merlin

Merlin Report 11 Jun 2013 13:57

Same here ,its a pain and needs to be sorted. Just renewed,wonder if its that? had to restart 3 times today ,the same yesterday, every thing else works ok. :-( :-( :-(

Researching:
Vlad the Impaler and Dracula. Wend,Prickly,Island,GG.+CC.+DIZZY & Mersey.

Kay????

Kay???? Report 11 Jun 2013 14:04

sign out and re-sign in from

geneseunited.co.nz ,problem free.

its conflict from the update.

GlitterBaby

GlitterBaby Report 11 Jun 2013 14:05

Started yesterday lunchtime and carried on into the evening - at least 5 times

Already had this problem this afternoon.

Will wait and see if any others are having similar problems before I contact the Support Team.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

DazedConfused

DazedConfused Report 11 Jun 2013 14:11

Also been mentioned on the Facebook page.

Yet again something new being introduced, before all the old problems have been resolved and thus adding to the faults.....

Have they not heard of 'if it ain't broke, don't fix it'

And my favourite 'GiGo' Garbage in, Garbage out'
;-)

Researching:
We are all of us in the gutter, but some of us are looking at the stars, Oscar Wilde New avatar, my dad age about 3/4 months, could have been worse, it could have been the awful nude on a rug!!

Kay????

Kay???? Report 11 Jun 2013 14:15


NZ login isnt having this problem,,,,,,,,,only co.uk.

supercrutch

supercrutch Report 11 Jun 2013 14:16

I have to keep logging in, it's a royal pain in the butt!

Researching:
Jones!!!!!!!!!!!!!!

GlitterBaby

GlitterBaby Report 11 Jun 2013 14:16

Well just puzzled.

Clicked on Find Ancestors Board - blank box where usually the adverts run at top of page and no sign of the board at all just a big grey space. Waited and nothing happened so had to hit refresh.

Will have to take a wander over to Facebook to see what is being said on there.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

eRRolSheep

eRRolSheep Report 11 Jun 2013 14:16

Just a suggestion - I know some people, but not all, have solved the problem by clearing out their cookies, history etc

Also try running IE with no add-ons (I posted how to do this on the IE9 thread I think)

If anyone needs a hand with this just shout or PM

Researching:
Happy

GlitterBaby

GlitterBaby Report 11 Jun 2013 14:17

Thanks Kay

But we should not have to switch over to NZ

Maureen

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Kay????

Kay???? Report 11 Jun 2013 14:24


Its no big deal if it saves keep getting Not Responding message........
the login via NZ is no different.once on site you would never know you wasnt logging from co.uk.

Budgie Rustler

Budgie Rustler Report 11 Jun 2013 14:26

I`m getting the same GB . on Vista IE9
What a load of plonkers these GR Techies are.
There hasn`t been one single seamless upgrading since the Brightsolid takeover. :-(

Pffft :-P :-P

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

jax

jax Report 11 Jun 2013 14:30

I was told I was a free member and my credits disappeared for a brief moment yesterday

Researching:
Nothing much

GlitterBaby

GlitterBaby Report 11 Jun 2013 14:31

Had a look at Facebook and yes others are having problems.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Budgie Rustler

Budgie Rustler Report 11 Jun 2013 14:37

GlitterBaby,
I`ve had this message a few times too, when it freezes...

We were unable to return you to genesreunited.co.uk.
Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
What you can do:

Go to your home page

Try to return to genesreunited.co.uk

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

Kense

Kense Report 11 Jun 2013 14:57

I've tried signing out and back in again (to the UK site) and it does seem to have eased the problem. I am using IE9 and Vista.

PS signing back in was a bit of a problem as it took about three goes before it fully signed me in.

Budgie Rustler

Budgie Rustler Report 11 Jun 2013 15:06

I had same problem Ken,
The freezing or GenesReunited not responding problem seems to have eased a bit.... Dont know for how long though. :-S

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

Lyndi

Lyndi Report 11 Jun 2013 15:34

I am having same problem . :-| :-|

ButtercupFields

ButtercupFields Report 11 Jun 2013 16:12

I have never had a problem, either before or after changes. I wonder if it is because I only use Gooogle Chrome? BC XX

GlitterBaby

GlitterBaby Report 11 Jun 2013 16:29

Well GR seem to think that using Google Chrome sorts out all problems members are having with the site if you go by previous responses from the Team.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

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