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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: September 2007 Posts: 629 Send Message	MargarettawasMargot	Report	23 Jan 2012 08:10
	I sent a blistering message to GR complaining bitterly about the new style tree,as I couldn't make head nor tail of it.My old tree is back,hope it stays that way.The other one is ridiculous!! Yes, Shelley Rose, I also said.. "If it ain't broke, why fix it?? " The other one was working fine!!
	Researching: Malcolm-Prestonkirk, Scotland. Ivey,Williams,Preston, Barlow,Mills, King, Rea,Cottingham,Hollinshead,England.Griffin, O'Keefe,McManus, Trainor,Fleming,Smith, Clark/e,Ireland.
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	23 Jan 2012 09:43
	The most popular seems to be FamilyTree Maker which includes a sub for Ancestry. I have FamilyHistorian, which is more Techie, and I’m sure there are levels in it I haven’t explored. www.which.co.uk under the Technology tab lists (you have to subscribe to read the reviews) FamilyHistorian Legacy- free MacFamily Tree Personal Ancestral File - free Reunion Rootsmagic. Although they are often cheaper to download, I prefer one you load from disc. Then you can use it on more than one computer, or have it to re-load if yours goes belly-up.
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: March 2007 Posts: 23 Send Message	Carol	Report	23 Jan 2012 11:34
Member Since: March 2007 Posts: 23 Send Message	Has anyone had a message disappear from Facebook?
Member Since: February 2009 Posts: 14 Send Message	Jude1947	Report	23 Jan 2012 13:06
Member Since: February 2009 Posts: 14 Send Message	Bad news. I have had a message from the genes support team and' those people who said we only had the old tree back temporarily are right . The genes support team say they have only removed the new tree temporarily and it will be back soon. I have pleaded with them to let us keep the old tree but I don't expect them to listen. I am desperately trying to export my much loved tree to Gedcom in order that I will not have to use the new tree. If anyone continues with the new tree please be careful because, if you enter a wife and the husband is already on your tree it transfers the date and place of birth and death to the wife (or vice versa). If you do not overwrite it or blank it out it will stay there for ever presumably
Member Since: May 2006 Posts: 6 Send Message	IanP	Report	23 Jan 2012 13:17
Member Since: May 2006 Posts: 6 Send Message	I have already decided to stop using Genes as my main research tool and switch to using tree builder on my computer. Shame as I have done many peoples tree's and built mine up using what has been upto now easy to use system. As some one who works in IT the new one offers little to help the limited internet user and the system is easier for them to operate and maintain. Thanks but come June renewal time I shall be gone
Member Since: February 2009 Posts: 14 Send Message	Jude1947	Report	23 Jan 2012 19:28
Member Since: February 2009 Posts: 14 Send Message	Hi All Thank you all for your very welcome advice. I have taken the plunge and exported a Gedcom file. I now have an email from genes with the Gedcom file as an attachment. However when I try to look at it I get a message saying "Adobe Reader could not open tree because it is either not a supported file type or because the file has been damaged (for example it was set as an email atachment and wasn't correctly coded)" Is this normal? Sorry if you are getting fed up with me asking questions but I want to make sure my tree is safe before the genes new version comes back Very many thanks Jude
Member Since: February 2009 Posts: 14 Send Message	Jude1947	Report	26 Jan 2012 19:10
Member Since: February 2009 Posts: 14 Send Message	Many thanks to all of you-I will keep on trying! Jude
Member Since: February 2009 Posts: 14 Send Message	Jude1947	Report	7 Feb 2012 18:29
Member Since: February 2009 Posts: 14 Send Message	Hi all Fed up this evening when the new tree appeared BUT I clicked on Family Tree and one of the options is Use Old Tree. So don't despair!!! Jude 1947

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