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Urgent computer help please

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ProfilePosted byOptionsPost Date

Huia

Huia Report 9 May 2010 21:55

Yes Frank, I know that people do receive emails and phone calls purportedly from their banks asking them for their pin number and some people have fallen for that. I dont think I would unless I was losing my marbles! Last year when I still had my OH at home with me (getting alzheimers) we had our petrol tank filled and OH decided he was going to pay with his eftpos card, but then he didnt have his glasses so couldnt see the keypad so he gave the card to me to use and said his pin number out loud. I told him off a treat, and when we got home I confiscated his card.

I do have a credit card but it has the lowest possible limit on it as I dont use it very often. I think the bank would contact me if there were any unusually high amounts appearing on it. The bank accounts are due to arrive today or tomorrow, I think, so we will see then what the state of play is.

Huia.

FRANK06

FRANK06 Report 10 May 2010 19:33

Hi Huia,

If you are at all worried , you should get in touch with your bank to organise a quick change of card details.

The problem is that these Pin Numbers and cards, ID etc can be "sold on" in the internet so you could be fine for a few months then............ooopps

Better safe than sorry.

With regard to credit cards at garages, I used to do night shift at one and lost track of the number of older people who gave me their card and shouted the pin to me......aargghh.
Of course I always helped them and offered advice but they just got used to me and most times I didn't need reminding of their numbers!!

Good luck.

AuntySherlock

AuntySherlock Report 12 May 2010 11:43

Hi Huia, I think I might have just received the same email as you did. Was yours from this mob

"HSBC The Worlds Local Bank. Your HSBC Account security validation has expired,
this maybe as a result of wrong or incomplete data
entered during the last update.

It's strongly requires that you validate your
account ownership security."

With a little link for you to click on and update your details.

OK now I need devious details and dire suggestions of what to do with it before I delete it, is anyone an expert at driving these people crazy. And in case you are wondering nope it is not my bank!!
Just read your first post again. Your had problems with Windows Live, so it is not the same as this message. Just goes to show the scams come in many guises.

Michelle

Michelle Report 12 May 2010 11:57

Whatever you do Aunty Sherlock do not send a reply back.

AuntySherlock

AuntySherlock Report 12 May 2010 12:06

Hi Michelle. Nope no worries about that. Have not even opened the link to take a look at the questions. Will feel a bit of a dill if it is a genuine request. No, it isn't genuine, it has everything about it which sends warning signals.

MrDaff

MrDaff Report 12 May 2010 14:28

They are definitely scams.... I have been getting them for weeks now..... eventually you will get one that says your account is about to be deleted, as well.... then no more for a bit... until they start on the next bank and it goes on again in a similar way.

I don't just delete, I forward it to the relevat bank.. there is always an address on their wbsites for people to forward these scams.

Good luck

Love

Daff xxxx

FRANK06

FRANK06 Report 12 May 2010 19:48

As mentioned earlier, no company will expect you to divulge your account nos, personal details etc via an e-mail.

Should you receive an e-mail purporting to be from your bank, credit card supplier etc which actually mentions you by name ( this does not mean......Dear valued customer !!! ) then find that companies home page and and make your enquiry there.

Huia

Huia Report 12 May 2010 21:33

I dont open the ones from banks that I am not with. I wouldnt even open one from a bank that I am with, since I dont think they have my email address. I could phone the bank if I wanted to query it. Ages ago I had an email purporting to be from ebay, or some such, topic: 'Overdue account' or something similar. Since I have never used ebay I didnt open it, just deleted.

Huia.

AuntySherlock

AuntySherlock Report 13 May 2010 13:19

Hi all, agree with your comments. More than that... I have enough to do without mucking around with people who are wasting my time, not to mention trying to rip me off. I am therefore going to delete the email completely and send it off into cyberspace somewhere and good riddance. I hope they had to pay to send it to me, I can't be bothered making the effort of sending it back.