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Opening Tree

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ProfilePosted byOptionsPost Date

LD

LD Report 6 May 2009 11:34

Is anybody else having problens opening their tree ? I have been clicking on button for ages but nothing happening

Researching:
Evans, Radnorshire, Herefordshire,Cheshire. Jones, Breconshire. Lewis, Herefordshire.

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 6 May 2009 12:55

Several people have the same problem ..............email GR to tell them, but I know of at least 3 people who have tried GR's suggestions and still can't open their trees:(

Good luck

xx

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 6 May 2009 12:57

Look at this thread on chat

Genes apology

David

David Report 6 May 2009 13:05

Mine just sits sprouting roots. Must be a problem with the soil their using.

Iris

Iris Report 6 May 2009 13:24

i was just going to ask the same question ,mine's the same , iris

Researching:
brown. brooman , mackellow all in sussex ,kent or surrey

fregar

fregar Report 6 May 2009 13:25

and mine

Susan Evelyn

Susan Evelyn Report 6 May 2009 13:29

Mine was fine until 20 mins ago now it wont go further than sprouting,

CliveH

CliveH Report 6 May 2009 13:31

Mine just came back on line...but you can not do anything with it.

InspectorGreenPen

InspectorGreenPen Report 6 May 2009 13:40

Wasn't working about half an hour ago but just tried now and it was ok.

Iris

Iris Report 6 May 2009 13:43

well ,i was back on for 5minutes , now its gone again , time to back it up again ,when i get back on.iris

Researching:
brown. brooman , mackellow all in sussex ,kent or surrey

JustJean

JustJean Report 6 May 2009 13:46

Ditto

Sophie

Sophie Report 6 May 2009 13:49

Mine has been like that the last 20 mins now, i can get on the tree but i cant add anyone to it......error message keeps poppin up......

Researching:
Woods, Davies, Green, Watts, Pratt, Tipping, Aldwin, Seaborne, Jones, Watkins, Quinn, Johnson, Greer, Welsh, Stevens, Kehoe, Ford, Pearce, Hazle, Godwin, Sarney, Read, Murphy, Leonard, etc Hillingdon Area, Middlesex, London, Liverpool, Ireland, Scotland (Dundee/Glasgow), Buckinghamshire

Christine

Christine Report 6 May 2009 14:15

mine is not working either

Caz

Caz Report 6 May 2009 14:22

No, nor mine.

Caz

Neil

Neil Report 6 May 2009 14:26

Mine has been off for almost 2 hours. Just sprouting roots!

Hilary

Hilary Report 6 May 2009 14:38

Same problem here - aggravativatingly, I can access other researchers' tree (that I have access to) but not my own ...

Darn, and right in the middle of online purchase of certificates and need to check some details!

When things break down like this, is there ANY way of 'jolting' the Genes Reunited team into action or, at least, a response?

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 6 May 2009 14:40

The short answer to that question Hilary is..................no!!

They won't be hurried :(

xx

Julia

Julia Report 6 May 2009 14:41

In April, two people on here gave me access to their trees, which I looked at, at that time. On Sunday, I had a brainwave, well they were falling out on Chat, and I didn't want to be involved, so I thought I'sd see if the access was still going. I didn't get very far, just blank. I have just tried to get access again, and I now get the Sprouting/Nurturing what nots. But this is an improvement of sorts from Sunday. I hope it is sorted soon, before the tree owners stop me from having access
Good Luck To All
Julia in Derbyshire

Researching:
Turner Cambs/.Northants, Singapore and Penang,Trengrove Singapore and Penang, Arnull (Champion Race Horse Breeders & Trainers 'Oleander')Germany and Denmark

Patricia

Patricia Report 6 May 2009 14:54

I am having great difficulty opening my tree, this last hour it has only started rooting and got no further, can any-one help please

Alan

Alan Report 6 May 2009 14:55

I'm haveing the same problems. I'm told it's sprouting shoots but nothing further happens. It's even like it with tiny trees, not just the giants.
I think they have got Vine Weevil in the roots. Alan.

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