General Chat

Hi

is it just me or has the family tree page just sprouted arrows everywhere? for each person there's 2 arrows so I can add siblings or children - I can do this anyway so why do I need these? it's a shame because the layout before was so neat and tidy

hey ho

Can't see any arrows on mine Stephen

I added two new peeps to my tree tonight without any probs.

Hi Steve
1st don't get confused I'm not you. I'm another Steve.

The tree your seeing is the mini tree on the homepage. This is just showing possible directions a tree can take.
When you open your tree you wont see these arrows.

If you wish not to see this mini tree on your home page. Just above it click on the advanced home page link.

Steve

Hi Stephen

~~ Ann, LG

Not on mine either.

Have you accidentally 'clicked' an icon I wonder? I once had the strange things appearing all over documents, phoned a friend in ICT, that's what I had done.

Not sure yet sounds feasible.

Hope you're able to resolve it.

xxx Shimms xxx

Did you know there's another Stephen, might be an idea perhaps to be Stephen 2 or similar. x

Nope just checked none on mine either.

Hi (the other) Steve

yes, it's exactly like the mini tree on the homepage except it's now all over my main family tree page - I'm also getting the message 'Getting relation details...' every time I click on a relative. It's no big deal except it was much better before - maybe I've clicked an icon by mistake as Shimms suggested

Oh gosh Stephen (the one who put the thread up lol!)

Please, ignore me. Stephen has so helped me with my computer, helps so many, if I were you I would let him help, truly I would. He helped me fix something horrid the other day.

What we gonna do with your name?! Hi I'm Shimms, extends hand of friendship.

xxx

Hi Shimms,
Tis I Stevie. I new this day would come, so had planned a name change. lol.

Steve
:o)

Ooooh, sounds exciting yet I like Stevie. Who you gonna be?! o))

xxx

Hi Steve,
There are different ways to open you tree on here & I can't replicate your problem.. Which method do you use to open it?

Steve

EDIT, ...A lot of people have had issues with the new style tree. This could well be another GR glitch.

Hi Steve

I just click 'Family Tree' in the menu bar - it only started happening yesterday

I might try another browser

cheers

Yes Stephen
I got em too, just sprouted overnight, on main tree not mini tree.

Gary

ah haa... not just me then :0)

Hi Steve & Gary,
Since GR changed the boards, people here have had various problems.
The tree has been one of those gripes.
It could be a browser issue. One of the repeated problems tends to be if you use IE6. GR tend to recommend upgrading. But if you complain to them, they usually sort out the problem for you.
I'd contact GR support regarding sorting out this problem.

Steve
:o)

Hi Steve,
I don't think its a bug, but an enhancement, The arrows are designed to be there, I can't speak for Stephen but I think I can see them as I am using the latest Version of Firefox with the very latest version of Java. I suspect most peolpe can't see them as they are using old IE and old Java.

Gary

Just tried IE 8 and "Enhanced"? tree is there too.

Gary

Hi Gary,
I have IE7 & also downloaded Firefox a few weeks ago as an option.

Using either. The arrows for me only show on the mini tree in the homepage.

When you open your tree to update, these arrows shouldn't appear. There has been many user gremlins within the system, since the system was upgraded.
One of the common complaints has been with using the tree. Though the arrow issue is the first I've heard of it.

Steve

I thought the arrows being on hte home page were bad enough, but now they've put them on my immediate family tree too, greatful they haven't spread to the 'full tree' view yet.

Between the dark blotchey background and these arrows I am getting tempted to give up on using my genes tree.

GR should inform people of such changes, also were possiable give us the option on weather we want the cluttered or uncluttered view.

I appreciate they are making it simpler for people to add people to there tree, but I liked the old method these arrows are downright annoying.

Also the rubbish in the box that comes up when you tranfer from on tree view to the other, making furniture, replanting, planting roots, absorbing nutrients, growing leaves, photosynthesising, I'm tracing my family history not after a biology lesson, what wrong with just putting 'loading', I've never been quiet so glad I have broadband so this rubbish is only on my screen for a matter of seconds.

Hi Berona,
If you go to the home page. Look at left hand corner area, where it says...Build Your Family Tree.
Below this there is the link ..... Show mini-tree hompage.

But this only shows you & your immediate family. The arrows seem to depict how a tree spreads. You can open your tree from here, but is slow to download. Also it only opens the same tree that you usually use to work on.

To revert back to the normal home page by clicking on the....advanced homepage? link.

Steve.

PS have changed my name to avoid confusion.