General Chat

If you haven't had a reminder, you will have to send them an email I think..........now I have renewed I can't get anything up about payment either.

xx

Kitty,

That is what I want to do now, renew early, but when I go into my account cannot get anywhere that will let me.

Carol

My renewal was due on 29th of this month, but as soon as my card details changed last week I went into my account, clicked to renew and changed the details.

As I said...............I am now a member until 29/4/08 even though I renewed early.

xx

Julie,
Now James has solved problem I'm afraid Holiday is not up for grabs.lol

Thanks
Carol

James,
Down to sunny Cornwall, never thought of that, as well as needing new glasses, need new brain.
Thanks for that.

Kitty,
did they let you change your details on the day?

Kay, yes I have seen a lot of messages re the 6 months.

Julie,
I jolly well hope I only pay £9.95 better still original price.

Thank you all for your replies.
Carol

I changed my card details when my membership was up for renewal and I got 1 year for £9.95.

Maybe its a bit too early to renew your membership and change your card details, I didnt have a problem when the time came to renew..

I changed my card last September - even left it a couple of weeks & still got renewal for a year!

Hi Kitty.

Yes till they sorted it,,!!!!!!!!!,,,,,,,,said it must be because they new card details !!!

any internet cafes where yiu are going?

james

My renewal with new card details last week was one year for £9.95 too and I have been on continuous membership since I joined in 2003

Did you only get 6 months then kay?

xx

Kay

That isn't what happened to me when i renewed with a new card..yes i was charged £9.95, but it was for a year

Carol. Word of Warning.............

if you have new card details from the last time you renewed,,,,it wont accept them,,,,,,,,,,,,,,as it will try and take from last used card details,,

you will only get 6 months for said £9--95, and be treated as new account,!!!!,,,,,,,,,,,,,,,,,,, gr havnt YET inplace that allows new card details for an older account, in your name..........,,,,,,,,,,,,

I renewed last week.....................I also had to change my details, I renewed that day and my membership runs out on 29/4/09..................I thought it would mean I lost a few days membership, but I haven't:))

xx

I know what then..you sort your card & i'll go on your holiday lol

Julie x

Hi Julie,
Thanks for that I am sure it will be the same, its that or cancel holiday.
Regards
Carol

Carol

Im like you been here since 2003 so know what you are going through...i need to change mine last year and was able to do that ok when the renewal came up

Julie

Julie,
It is the 20th May, just saw you mentioned they normally inform you a month before, if so I may just make it. Do you thank you can then change bank details.
Carol

Carol

What is your renewal date

Exantly Penny, when you go to homepage cannot find to renew via the 'Upgrade link, only place I can find for card details is on Pay Pal where they want you to buy credits.

Think I have lost the plot completely.
Carol