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MSN Help Please

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ProfilePosted byOptionsPost Date

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 20:30

Have been trying to speak to relations in Canada through MSN can speak to them and can see their video but they can't see me can anyone tell me what I'm doing wrong please?

Norah

Cumbrian Caz~**~

Cumbrian Caz~**~ Report 3 Apr 2008 20:34

Will ask oh Norah,


Caz xxxx

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 20:37

Thanks Caz......please remember easy instructions like idiot proof please!

Cumbrian Caz~**~

Cumbrian Caz~**~ Report 3 Apr 2008 20:39

Oh says,


Are you both on line?

Is your web cam turned on and set up correctly?

Are you trying to do a video phone call through msm or just using web cam?Is web cam connected correctly if you are?



Caz x

Cumbrian Caz~**~

Cumbrian Caz~**~ Report 3 Apr 2008 20:39

Lol me too Norah!!!


Caz xx

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 20:42

Yes we are both on line think the web cam is ok as I can do Skype you've got me on the last one though lol! not quite sure what you mean? we both signed up to MSN??

Devon Dweller

Devon Dweller Report 3 Apr 2008 20:42

You may be using different versions of messenger

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 20:43

Oh! Devon! oh heck! how will we know that then ??

Cumbrian Caz~**~

Cumbrian Caz~**~ Report 3 Apr 2008 20:45

Are you both using web cam and a microphone?


Hubbie asks not me lol, I have noooo clue!


Caz xx


If you cant recieve videos it could be your firewall settings

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 20:46

Will have to come back later son just come on Skype from Aus

Devon Dweller

Devon Dweller Report 3 Apr 2008 20:46

lol I have no idea........ I just know that when I talk to certain people it tells me they may not support certain parts invite them to upgrade...or something technical like that lol
sorry I know it's not much help but it is probably the reason

eRRolSheep

eRRolSheep Report 3 Apr 2008 20:46

In MSN or Windows Live Messenger as it is now called, click on Help and then About Messenger and it will tell you which version it is.
Also check firewall settings.

Peipal

Peipal Report 3 Apr 2008 20:49

Nolls

You may need to run the MSN video set up wizard if you have not done so

on your friends list (not the chat window) click tools

then audio and video set up and follow the instructions

Sxx

eRRolSheep

eRRolSheep Report 3 Apr 2008 20:57

Steve I don't think the set up wizard has a bearing on the other person's ability to see you. It is a localised thing. It is the other person who needs to check their settings, including firewall.

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 21:00

Ok everyone thanks but what do I check for on my firewall and ( shh) where do I find it please! Oh the Skype went down hence the short call lol!

eRRolSheep

eRRolSheep Report 3 Apr 2008 21:01

It depends which firewall you are running.

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 21:03

Oh! Errol you do come up with some funny lines lol!!!!! sorry!
Think it's the puters own one does that make sense?

eRRolSheep

eRRolSheep Report 3 Apr 2008 21:06

um, maybe I am tired, but what was funny about that? :$

Nolls from Harrogate

Nolls from Harrogate Report 3 Apr 2008 21:09

Sorry Errol my warped sense of humour just cos these sort of questions are way past my intelligence sorry shouldn't be so flippant!

SallyF

SallyF Report 3 Apr 2008 21:12

My lot in Canada always have trouble with MSN and end up taking it off their comps.
Skype worked quite well till my brother's PC had a nervous breakdown.