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Hi all lost everything !

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ProfilePosted byOptionsPost Date

Zoe

Zoe Report 26 May 2005 23:02

Hi to everyone, Just a quicky on my hubby's pc and he hates that says all this genes stuff broke our home pc. I am getting my pc back on tuesday all my work was well and truly gone, if I start asking the same questions you all know why. Thanks for all your kind support. Zoe :)

Ronald

Ronald Report 26 May 2005 23:31

Hi all Just came across this thread and wondered if you knew that there are people out there who can retrieve data from crashed hard drives. It's not 100% guaranteed, but nearly. The only drawback is that it can be expensive, depending on the cause of the crash. If you Google 'data recovery' or 'hard drive retrieval' there are a good number of services on offer. Make sure you click 'search pages in the UK' before you start the search. I know it's a last resort but it may be worth it rather than repeating all your previous hard work. Good luck and regards Ron

BrianW

BrianW Report 26 May 2005 23:39

First of all I will say that I too have learnt the hard way and lost files through a computer crash. Thankfully not since I've been doing my tree. We think it was a virus, so make sure anti-virus and firewall are in place, £40 a year is cheaper than doing all that research again. There are so many ways to back up data that there really is no excuse, writeable CD; memory stick; website; office computer; etc. If all else fails, if you have a good friend on here why not exchange e-mail addresses and swap files say once a week or so?

Zoe

Zoe Report 26 May 2005 23:48

Hi Ronald and Brian, Thanks for your replies Ronald I have sent it to the manufacturers and they can't get it back. Thanks anyway. Brian that is a really good idea. Anyone got any offers. Zoe :)

Kath

Kath Report 27 May 2005 00:26

Hi everyone, I'm very new to this site aand have just read the messages on this page with horror as it had not occurred to me that I should do anything except put info on the GR site. I know enough to back-up to floppy but havn't got CD and what is a GEDCOM file? and how do you export it? Help! Kath

Kate

Kate Report 27 May 2005 08:33

Kath - GEDCOM is a standard file format for family tree programs. If you want to get one from your GR tree, click on 'Import/Export Tree' on the left and choose export. Unfortunately it usually takes several attempts before it actually gives you a file! Kate.