Help Centre - Frequently Asked Questions

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Living relatives

Members must have permission to add the names of any living relations to their tree. 

If a member has added the names of living members of your family to their tree then we can ask them to remove them. Please send a full list of any living names and their years of birth that have been added without permission to the Genes Reunited support team. 

It would also really help the support team if you could send in full details of the person who has added these names. When you see your own name or your family names in the search results, you can click on the link to send the tree owner a message. On the next page you'll see their membership number. Please include this name and number in your email to us.

We will then contact the member who added them on your behalf.

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy a gift or redeem your gift