General Chat

My old Computer is still here I still use it But not to access the internet now Too old and too Slow Bit like I feel today Lol Sick. At the moment my tree is still with me and There is no virus's on Comp. I've have been sent a very interesting E-mail though from A fellow Member. Thankyou for all your suggestions. Maureen

Maureen, you say that this comp is new.What happened to your old one? I gave my sister my old one and when I visit her can use it as if it was my only one. ie when I go on it it says welcome jeanie

Maureen, Have you tried using a different email address to log into Genes? You can get a free one on Y ahoo or H otmail. Crista

Hullo Ladies, in case you may have overlooked something.... Even though you have all the spyware killers, virus catchers etc, it still wont work unless you disable your System Restore. Any trojan, Virus, I am sure will hide in there..........then you do your virus check... Bob If you go to your virus site you will find out how to disable system restore......and then re enable it

Maureen I had no idea my machine was doing its own thing.....it only came to light when it sent weird emails to my entire contact list. Hubby eventually traced it back, the trojen had been attached for over 4 weeks and had been slowly doing the damage. He found it by using a tracking (means nothing to me). When he found it, he tried to fix it, instead the machine shut itself down and it wouldnt start again, it had lost its whole memory when Dave finally got it to start up. Alot of people wouldnt believe a machine could do its own thing, but a trojen is very powerful. Donna

Hi Im so sorry this keeps happening. Can you pinpoint the first day it happened? If so then try restoring your pc back to a previous setting. Start/all programs/accessories/system tools/ system restore. Follow the instructions and it will be set back to how it was on the date you choose. Then update your virus and firewall etc, then log in to genes. See if that does anything for you. It really does sound like you've been hacked to me and it may not only be Genes thats affected. Dont do any online shopping etc until you know your PC is okay. If it is okay and it happens again, then it must be a GR fault. Have you let any contacts access your tree? They may possibly have been deleting it. Hope it gets sorted. Vikki

Maureen Sorry to hear of all your troubles, you certainly have more patience than myself. I think I would have just given up. But a warning to everyone when you are leaving the site SIGN OUT and I shall certainly be doing that from now on. Best wishes I hope it's OK now. Pat

Maureen, I am a dumbo when it comes to computers but I do know that it is possible for an expert to read everything that has been put on your computer. This will not stop anyone altering your password if they have your email address and your password. I am inclined to think it may be a virus that has attached itself to your login on Genes. I hope you are able to get to the bottom of this it must feel like someone is invading your privacy. Hugs. June xx

I'm back for a little while anyway and Suprise Suprise My tree is Still Here. Hoorah Chris It's a 200 Gb Harddrive with 512 memory. Strump But that's just it Everything is working fine. It's does'nt redirect me anywhere. It does'nt Freeze. It seems to be working purrfectly. Apart from on Here. I've phoned Pc shop and They have said if I get any more bother in the next couple of days. i.e Tree deletes itself yet again to take it to them. Maureen

Maureen I had a trojen virus which hid from my virus scanner (i know that sounds daft), my PC was doing all sorts of odd things, almost like it had a mind of its own. I no longer keep my tree on here as im terrified of losing it. It got so bad, in the end all that could be done was get a new hard drive and trash everything on my machine. I doubt ive explained this at all well. Good luck. Donna

Hi Maureen What a horrible thing to keep happening to you. I am useless at PC`s so can not give you any advice. Hope that it works it self out and that you do not lose any more of your hard work. Positive Vibes coming your way. Love and Peace Marianne. xxxx

I have logged out and In and changed my password yet again Maureen Well see what happens now Bye for now

Hi i have been reading about maureens plight and have also tried to download the pdf5 from familysearch, but with no luck , i have just read somthing in this thread about computers freezing which mine has been doing recently, does this mean that something may have gotten in? i have norton's latest protection and nothing has been flaged up? Tina

I'll be back soon Maureen

Genes have uploaded My Tree For me Thankyou Estelle Maureen is signing out for a while Will be back in an Hour or so To See If my Tree is still On. Keep them postive thoughts coming in. I feel like I was going mad as everyone kept saying I had done it. I definately Have'nt Maureen Thankyou for all your Comments. Ps I'm going to phone Pc Shop, See what they say

Hi Maureen I've only just read your threads about this. The only thing that springs to my mind would be some kind of trojan/virus, so I'm afraid I can't be much help. However, I'm really sorry that this has happened, and I can appreciate how worrying and annoying it must be for you. I hope that someone finds an answer soon. Love Mandy :) x

Jeanette Yes, I looked earlier too, there was deffo only one name then. Very odd! Lib ----------------------------------------------------------------------- Message from Maureen, above obviously explains it then!

Ps The comp is only 4 months old I dont know Thanks for your Help I'm gonna do some Work as this is doing me Head In. I have just had a reply from Genes Dear Maureen, it really looks like someone knows your log in details and is logging in, deleting your tree and changing your password. I have now changed your password again for you to ?. I strongly recommend that you log in immediately and change the password again. You can do this by going to My Account Details. Please choose an alphanumeric password and don't tell anyone what it is. As before, make sure you have changed the settings in My Account Details to not remember your password and also sign out after you have used the site. I have also uploaded your gedcom file for you again. Regards Estelle http://www.genesreunited.com

Hey Lib that's weird! When I clicked on Maureens name before I put this thread on there was only one in her tree. Maureen Have you uploaded again?

Maureen There are 638 people on your tree, Have you put them back on this morning?? Lib