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Changes to way Scotlands People process payments

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OneFootInTheGrave

OneFootInTheGrave Report 13 Dec 2013 11:25

When I went to the payment screen this morning, I thought that does not look right, so thought I would check it out, with all the online fraud that is doing the rounds, better to be safe than sorry.

I should not have needed to contact them to find out if they had changed the way they process their payments as I would have thought the least they could have done was to highlight this change on their site.

Researching:
I am researching the Wotherspoon family from the Old/New Monkland areas of Scotland, some moved to the Leslie and Kelty areas of Fife and I'm having problems linking the Wotherspoon's from Leslie and the Wotherspoon's from Kelty. I am also researching the Clusker family from Co. Meath in Ireland who moved to West Lothian and from there to Fife............"Vita non est vivere sed valere vita est"

LadyScozz

LadyScozz Report 13 Dec 2013 11:14

Can't wait :-|

I already have problems with some (out of Australia) sites I buy from.

I am not the main card-holder, so the bank won't give me the information needed; they say it's a security measure. Great. So OH gave me the info and I wrote it down....... that's really secure!

The world's gone mad!

:-P

OneFootInTheGrave

OneFootInTheGrave Report 13 Dec 2013 10:35

When I purchased some credits on Scotlands People this morning I noticed the payment screen had changed, in view of all the scams and hacking that is going on, especially at tis time of year I decided to check with them.

I sent them a message and this was their reply, so if you use Scotlands People do not worry when you see a new payment screen, as the e-mail below shows, they have changed the way they process payments, I will also post this on Genealogy Chat Board:-

Dear Mr *******

Thank you for your query.

We have made a change to the payment gateway we use on the ScotlandsPeople website. Transactions are now carried out using Datacash, the leading global payment processing service.

When a transaction is processed, you will receive an email from ScotlandsPeople to confirm your purchase.

Datacash does not send out a separate transaction email as our previous payment gateway did.

However, the transaction confirmation sent by ScotlandsPeople will contain details of purchase and the transaction reference number.

Kind Regards,

Team Leader
ScotlandsPeople Support Team

Researching:
I am researching the Wotherspoon family from the Old/New Monkland areas of Scotland, some moved to the Leslie and Kelty areas of Fife and I'm having problems linking the Wotherspoon's from Leslie and the Wotherspoon's from Kelty. I am also researching the Clusker family from Co. Meath in Ireland who moved to West Lothian and from there to Fife............"Vita non est vivere sed valere vita est"