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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 12 Nov 2013 15:27

I thought that may be the problem but on checking it was the identical size to the one uploaded here. :-)

Budgie Rustler

Budgie Rustler Report 12 Nov 2013 15:02

Sometimes an image may be too large.
You can resize it in "Paint" and save as a Jpeg at the same time. :-)

Wend

Wend Report 12 Nov 2013 12:30

Ha ha Island. You told me ages ago how to do it and I wrote it down . . . . . somewhere :-D

AnninGlos

AnninGlos Report 12 Nov 2013 12:27

The format was Jpeg so I can't see what the problem was.

Island

Island Report 12 Nov 2013 12:11

I know how to change formats but don't know how to make it sound really complicated. ;-)

Over to..........

Wend

Wend Report 12 Nov 2013 12:04

I had the same problem a couple of days ago Ann, but it was OK when I changed the format to JPEG. I googled how to do that, but I'm sure our resident clever-clogs will tell you what to do soon ;-)

Enter stage left . . . . .

jax

jax Report 12 Nov 2013 11:48

I have quite a few photos in my album that I have tried to use but not the right format (PNG) so I now make sure they are (JPEG)

I know nothing about computers but know about that

JustJohn

JustJohn Report 12 Nov 2013 11:42

I note that the lead developer (is that pronounced leed or led?) is now looking at emoticons after all this time. So hopefully this beef will be next.

My main beef is searching for a surname on my 24k tree. I do need that search facility to work - and just sometimes it does. But most times I write to "hot matches" now and say I cannot find the person on my tree. :-( And I do like to help if I can - that was main reason why I have got such a big tree.

♥†۩ Carol   Paine ۩†♥

♥†۩ Carol Paine ۩†♥ Report 12 Nov 2013 10:35

I have problems every time try to do anything in my account.

Because my name is longer than now allowed it tells me so, I try to shorten it & then get the 'Sorry. An error has occurred' banner.

Strangely it does change the avatar but nothing else :-S

AnninGlos

AnninGlos Report 12 Nov 2013 09:46

Never had that problem before. Tried to upload one photo (tywice) but got the message 'photo not of correct format.' Uploaded another one from the same day's photos, same camera, same card, and thatw as ok. So what was that all about? :-S