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Advice needed SOLVED - THANK YOU

ProfilePosted byOptionsPost Date

Elizabethofseasons

Elizabethofseasons Report 29 Oct 2013 20:23

Dear All

Hello


Hope you are okay.


I have a problem with my internet provider.

They decided to change the way the account was handled and
trebled the cost of the bill for one month. :-S

The provider is the name of a fruit.

I have never exceeded the specified amount of GB
they allow for what I pay.



Can you please recommend an alternate provider?

Only use the connection for research, on A******y and some basic shopping.

No blogging, facebook, or downloading.

Very simple stuff.


I would be very grateful for your help.

Thank you.

Take gentle care
With best wishes
A totally baffled and bewildered Elizabeth
xx

Mersey

Mersey Report 29 Oct 2013 20:32

Hi Elizabeth....

I have recently gone to Talk Talk, they where so helpful and nothing was too much trouble for them!! I ended up with a great deal and all the service and help I have received are next to none.......I have unlimited now which is perfect.....

:-)

Elizabethofseasons

Elizabethofseasons Report 29 Oct 2013 20:45

Dear Mersey

Thank you for replying.

Not familar with that one.
Will check it out.

A certain British Tele**M was mentioned by a friend and sky whatsit.
Not sure about these.

Thank you.

Take good care <3
Love Elizabeth
xx

BrendafromWales

BrendafromWales Report 29 Oct 2013 20:53

I have been with talktalk for a few years...continuation of onetel....been very satisfied and have a good package...OK do speak to India for customer relations ,but very polite and helpful.
Don't have TV,but telephone,broadband.All time Calls including International...very reasonable...Pay line rental once a year .up front and save about £60 doing it that way.
Hope you get a good deal whoever you go with....shop around.

Brenda x x

Mersey

Mersey Report 29 Oct 2013 20:54

Here is the link for you Elizabeth so you can a little look, hope it helps

https://sales.talktalk.co.uk/product/broadband/sbb-affiliate/?portalId=TOP10_BB&portalID=TOP10_BB

Elizabethofseasons

Elizabethofseasons Report 29 Oct 2013 21:05

Dear Brenda and Mersey

Hello Laddies


Thank you very much for your help and the link. :-)

We're an ordinary lot here in the seasons home......little TV,
no sky and no blackberry (we'll there is the fruit!)


My old man hyperventilated when he saw the bill and I wanted
to prop up the local bar. That's strange. It should be the other way around. :-S


Take gentle care
Love Elizabeth,
xx

AnnCardiff

AnnCardiff Report 29 Oct 2013 21:35

I use Utility Warehouse for the full package and they are first class - electricity, gas, telephone, broadband and wi fi - when I changed to them they even called at my house to help me set up my computer - their call centre is all British and they are extremely helpful

A month after I signed up with them - that was about three years ago, they called on me a month after signing to ask if everything was OK and if I was happy with everything - which I was

ChrisofWessex

ChrisofWessex Report 29 Oct 2013 22:09

Have been with talktalk for seven years now. Have phone and internet - saved a lot when I changed from BT. Quite happy - so far.


Nolls from Harrogate

Nolls from Harrogate Report 29 Oct 2013 22:27

I too am on TT make sure you get the best deal I have internet/phone - local and international which sometimes they don't give you but ask and see if they do that is if you phone abroad

Elizabethofseasons

Elizabethofseasons Report 29 Oct 2013 23:29

Dear Ann, Chris and Nolls

Hello


Thank you all for your suggestions. :-)

Will definitely be checking out these companies
in the next couple of days.


With good wishes
Elizabeth,
xx
:-)