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flipping good i dont think

ProfilePosted byOptionsPost Date

michael2

michael2 Report 15 Oct 2013 22:48

my telephone has been down since the 12 oct estimated time of the repair will be fixed is 25 oct. cant belive how slow open reach are thank god we have mobiles.

maggiewinchester

maggiewinchester Report 16 Oct 2013 00:01

Have you tried phoning them........

D'oh!!!

Love the way, when you e-mail them, they suggest you phone!

I found a free number for Talk Talk when my phone and broadband died.
I contacted cancellations (using mobile) and had a rant about customer service - they soon moved :-|

Patricia

Patricia Report 16 Oct 2013 07:42

Tell me about it.....we have aol internet and phone line, but the internet is so slow sit here ages to load a page .. so decided when virgin knocked on the door to go with them.. should have been installed on 11oct waited in all afternoon when I phone at 6pm they said the was a fault on the cable between our house and road.. it would now be installed 23oct wow I did go into one as three engineerers were out my house that morning... today aol is going of so will be a week without phone and internet...
These companies have you all ways..grrr
Micheal after three days of giving them time to repair you can claim some monies back...thats what BT told me...

michael2

michael2 Report 16 Oct 2013 09:37

thank you for your reply,s I tried to phone talktalk but all I could get was a machine saying press this for so and so although I,m with talktalk open reach own the line. so they have to do the repairs. not a happy bunny at the moment.

Bobtanian

Bobtanian Report 16 Oct 2013 10:17

Hmmm talk talk again!!