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Subs renewal

ProfilePosted byOptionsPost Date

McB

McB Report 26 Sep 2013 20:32

Apparently my sub was renewed automatically on the 25th, how do i find out how much i have paid ? I've received nothing telling me from GR

+++DetEcTive+++

+++DetEcTive+++ Report 26 Sep 2013 21:04

Can you check your bank balance or credit card statements on line?

Have you checked your Spam email box in case an notification went into there?

McB

McB Report 26 Sep 2013 21:14

No nothing in my spam box, & i don't do any form of online banking or credit cards. i thought GR informed us before & after

Diamonds-R-A-Girls-Best-Friend

Diamonds-R-A-Girls-Best-Friend Report 26 Sep 2013 21:26

McB I have just renewed my membership and GR did notify me before and after renewal, there was also a message in my inbox thanking me.

Lesley x

SylviaInCanada

SylviaInCanada Report 26 Sep 2013 23:01

I renewed last month, and I got an email 4 weeks before the due date, and a second reminder 2 weeks before.

I also got a thank you email in my home box PLUS one in the Messages on here.

Wend

Wend Report 26 Sep 2013 23:09

You should have been informed McB, as others have said. Hope you're staying anyway :-)

UzziAndHerDogs

UzziAndHerDogs Report 27 Sep 2013 01:03

I was informed well before the date, and like Sylvia a reminder, as Wend says you should have been told. Echos Wend Hope you are staying

Janet

Janet Report 30 Sep 2013 11:49

Hi McB. Any update.? I have just received a message saying that I have just paid for my subscription, but I have only ever paid by cheque. I am now waiting to see if money is taken out of my account, as I haven't given them details. Hmmm. I haven't sent a cheque as I am in two minds about continuing.
....to be continued ...or not?-j

AnninGlos

AnninGlos Report 30 Sep 2013 12:41

It will be interesting to see how they have taken the money if you don't pay by credit/debit card. I don't see how they can take it without details. Maybe it is a glitch and you haven't actually paid. :-S

Guinevere

Guinevere Report 30 Sep 2013 16:41

I got an email before and after.

Janet

Janet Report 2 Oct 2013 11:09

I called at the bank yesterday and the money has been taken. As I am ambivalent about it, not much harm done. However just for anyone else wondering how this has happened all I can say is that some years ago I used credit for *extra information only. I have never paid for a subscription by credit I have always sent a cheque for the required amount. This *information has been kept and used to pay for the subscription. I can also say that I hadn't realised that I had marked the continuous membership, not realising the implication. I have now altered it accordingly. Will see what happens next year.
....looks like you have my company for another year........no comments...lol.-j