General Chat

Is anyone having problems with the above site,I can't seem to get on.

Maryb.

I have tried 3 times and it won't let me on. :-|

Yes Mary I am :-(

It may not be of any help to you but ancestry.com have immigration and travel records free this weekend, and that is working fine :-D

yep

Yes, have had terrible trouble ......thought it was just me :-S

Got on now :-D :-D

Me too-says my e-mail and password are invalid ! :-S

Have had no problems, been on since morning.

Emma :-)

Yes Mary, I am!!

Its not very often i come on genes now i mainly use ancestry tree because its easier for me ! since genes altered everything .

Now i am stuck!!! its probably maintainance problems , i hope they are not too long .

Flo

Back on now,I had to sign in.

Maryb.

I was using ok this morning but has been offline for at least 2 hours.

Its running slow or not at all now.

Maryb

Thats what they have just done to me Mary.

Got through and signed in then everything went slow then gone??
Flo :-(

Now they have let me in but i cannot use my tree,

Tried a sneaky way through other tree,s who had the same family as me so i could get into my tree , but alas failed :- they will not let me see any tree,s

I think i will have one last try , if not allowed , i,m giving up untill tomorrow!!

Flo

They posted this about an hour ago

"Please accept our sincerest apologies, we are currently experiencing some technical issues and the site is currently down. We wish to apologise sincerely for any disruption this may be causing. We hare working hard to ensure that full service is restored as quickly as possible and will provide updates as we get them."

Thanks for that Rambling Rose,

Did not see that , i have however had another go , and saw a message saying my tree was unavailable for now please try again later.

But i,m giving up for the night :-(

Bye Flo.

Lots of comments on their FB page. Some folk are being very argumentative and demanding refunds etc. Personally, I have never had any major problems with that site.

It's very reminiscent of the comments you get on here when there is an overhaul of things. :-D

I find it very rare to have a problem with the site and if we do they do fix it quite quickly unlike some other threads I could mention ;-). Up and running great again now