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how did this happen??

ProfilePosted byOptionsPost Date

CrystalTips

CrystalTips Report 19 Aug 2013 17:11

That is good news, Ann! I'm pleased that you have been reinstated. I've always had a continuous membership too, but have read how complicated it can be regarding subscription costs

AnninGlos

AnninGlos Report 19 Aug 2013 17:00

Yes I'll keep a copy and they have stated that they have reinstated it.

CrystalTips

CrystalTips Report 19 Aug 2013 16:54

Ann, I'm sure that you will be keeping a copy of your message and their reply, just in case. I hope that you will get an appropriate reply soon to confirm that they have been getting their knickers in a twist today, confirm your continuous subscription, and that they owe you an apology.

There seems to be quite a few teething problems here today, perhaps because of the new chat sections.

My usual procedure for posting on a thread is to type, copy onto clipboard in case my post goes AWOL, then click 'submit'. I always get the dreaded error message. Then I go backwards and forwards to check if my response has been posted.

However today I have to keep logging on as well as all that! It could be worse I suppose

Kense

Kense Report 19 Aug 2013 16:45

Possibly they signed everyone out to make sure they pick up the new message boards.

DazedConfused

DazedConfused Report 19 Aug 2013 16:06

The site has gone completely mad today

had to log in - a very rare thing
and
its so slow to respond

GENES - IF IT AIN'T BROKE DON'T FIX IT :-P

AnninGlos

AnninGlos Report 19 Aug 2013 15:41

I have Stray and it is sorted. I think it was an auto generated reply and somebody pressed the wrong button. :-D

StrayKitten

StrayKitten Report 19 Aug 2013 14:58

they might have a few teething problems id mail them again just to clarify you want continuious hahaha

AnninGlos

AnninGlos Report 19 Aug 2013 14:57

Errol, maybe, yes.

Shirley, wouldn't mind but my query was attached to the email

Marion I agree.

Maybe they should make sure things are working properly before letting us loose on them. :-D

wisechild

wisechild Report 19 Aug 2013 14:55

Sounds like the lunatics have taken over the asylum.
Or maybe the server is suffering from heatstroke. :-S

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 19 Aug 2013 14:53

Something ain't quite right cos I was posting a reply and got logged out and had to sign in again.

It too asked me what subscription I wanted I back tracked asap

eRRolSheep

eRRolSheep Report 19 Aug 2013 14:51

Are they trying to tell you something? :)

AnninGlos

AnninGlos Report 19 Aug 2013 14:49

I sent to support to ask if the existing hobbies etc threads could be transferred to the new board. The reply I got was to say that in accordance with my wishes they had cancelled my continuous subscription. What???? where did that come from and no way do I want my continuous subscription cancelled.