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my tree keeps crashing

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ProfilePosted byOptionsPost Date

Deborah

Deborah Report 22 Jun 2013 12:20

hi my tree keeps disappearing or crashing....does anyone else have this problem? :-( :-(

Researching:
cowburn, claxton and norman

+++DetEcTive+++

+++DetEcTive+++ Report 22 Jun 2013 12:31

There seems to be a problem - sometimes it works, other times it doesn't.

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1326788

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Deborah

Deborah Report 22 Jun 2013 12:32

oh ok ...thank you very much I thought it was just me xxxx

Researching:
cowburn, claxton and norman

+++DetEcTive+++

+++DetEcTive+++ Report 22 Jun 2013 12:35

You are not alone ;-)

It was working for me at 10:40 but wasn't at 12:31

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

RolloTheRed

RolloTheRed Report 22 Jun 2013 13:41

It's all right just the usual SNAFUs after Genes have carried out one of their wonderful "upgrades".

This time the upgrade was supposed to connect members with a lot more data sources and possibilities of handing over their plastic. Possibly targetted at the many basic members who do not rely on Genes for records or even maintain a tree here. Three times bitten four times shy.

So here we go again, roll up roll up lots of luverly rekkuds, take 'em, 'ome and stick 'em on the wall no chance of adding them to yr tree. Not now anyway duck.

They usually manage to get things sorted on Monday.

Researching:
The Man In the High Castle

OneFootInTheGrave

OneFootInTheGrave Report 22 Jun 2013 14:36

Today this has happened to me 3 times so far , as suggested by another member, I close down Genes, clear my browser history, then log back in, seems to work, for how long is in the hands of the so called whiz kids at Brightsolid :-(

Why does this remind me of the fiasco we had with the tree in late December 2012 through to mid January 2013 - obviously they have learned nothing from previous disasters :-|

A message to the so called whiz kids at Brightsolid - if it is working then don't try to fix it ;-)

Researching:
I am researching the Wotherspoon family from the Old/New Monkland areas of Scotland, some moved to the Leslie and Kelty areas of Fife and I'm having problems linking the Wotherspoon's from Leslie and the Wotherspoon's from Kelty. I am also researching the Clusker family from Co. Meath in Ireland who moved to West Lothian and from there to Fife............"Vita non est vivere sed valere vita est"

Barry_

Barry_ Report 22 Jun 2013 14:42

My tree seems OK - for now, Deborah!

Still debating if I shall renew for year number 11 in a few days.

All these 'upgrades' are more downgrades and are usually detrimental rather than helpful!

Par for the course with GR in recent years, most unfortunately.

Deborah

Deborah Report 22 Jun 2013 20:46

thank you everyone for your replies xx

Researching:
cowburn, claxton and norman