General Chat

I have contacted support to complain about the way this has been handled. Customer relations??? What/where?

Jolly cross as no freebies coming my way! Mind you I didn't even notice GR was behaving badly so I suppose it's only fair as I was not discommoded! BCXX

So looks like only a dozen people or so were affected for days by the lack of paid service for this site and have been rewarded!

how come so many were complaining they couldnt use it.?

GR are not playing by good customer relationship.

I have gold -so indeed credits wouldn't have helped.

Elizabeth,
Which membership do you have? It might be that standard members get credits and gold/platinum (or whatever it is) get three free days as they already have access to records on GR.

I got 30 free credits which are no use as I have FMP.

Seems I can contact another member for 30 credits! Hmmmm, dip dip dip LOL

I am still very cross, I was trying to get on all through that time and have had nothing.

I still didn't get any free credits. :-(
Getting very peeeeee'd off with the error messages. Can't update my profile which is all wrong, and couldn't add info to my tree last night.
Much as some free credits would be nice, I'd prefer GR to just sort out the problems once and for all.

Ooooer I have 80 credits :-D

you get 30 credits free...........with a long expiry date!!!

do we get 30 credits free?or do we pay for them? :-D

i was greatful for mine i found a family secret
i found my dad had a sister who died as late as 1987
and not one member of this family has ever mentioned her name
maybe they dont know about her to
she was born in 1911 and in wedlock and died 1987
so why such a secret
i do love a mystery and
a BIG THANK YOU TO GR
if i hadnt the free credits to waste
i would never of found her

roll on the opening of the next censes

well I want 60 now as again kept looking at an error page for ages before the door creaked open and let me in....... :-D :-D :-D :-D

this is just getting beyond the joke.......

I am still grateful Elaine but spent up now ;-)

Suzanne Mildred post a thread thanking GR for her 30 credits and as I said I would of never of noticed mine if it wasnt for the thread at somepoint the green eyed monster appeared and threw their toys out of the pram :-(

Mildred have you coded naughty messages in your posting? What other reason could there be? Havee GR lost their common sense and would they concentrate on my being able to use the General Chat without a lot of hassel - took me 6 minutes tonight

what was it about? another random RR .lots of them at the moment. :-D hi mildred how you doing. :-D

oooh I didn't realise it had gone lol !! :-D :-D :-D

Was it removed?