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birth certificate

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ProfilePosted byOptionsPost Date

AuntySherlock

AuntySherlock Report 1 Jun 2010 21:47

I emailed GRO with a request for advice re a search I am doing. Received this response this morning. I am in Australia.

"Thank you for your enquiry.

You may wish to consider contacting the GRO Contact Centre, telephone number 0044 845 603 7788 Monday - Friday 8.00am - 8.00pm & Saturday 9.00am - 4.00pm and request a search for the birth of FWH.

On the standard service the fee is £9.25 and takes three weeks to process an application. For this standard fee we will undertake to complete a three year search of the records. If you wish additional years to be researched the fee is an additional £9.25.

Alternatively we offer a priority service the fee is £23.40 per three year search and takes two working days to process.

Regards, "

If you send them an email with a question, rather than just an order for certificates you need to put GQ and a space before and after the subject in the subject line. That way they will read your enquiry.

Liz 47

Liz 47 Report 1 Jun 2010 18:11

It was cheaper at one time, as I rang up and the price over the phone was more than ordering online - perhaps it is the same now the prices have gone up.
Liz

Researching:
Dad and Aunty Dolly with Grandad WW1

InspectorGreenPen

InspectorGreenPen Report 1 Jun 2010 17:59

Not sure that it is cheaper, but is certainly a lot less hassle.

Liz 47

Liz 47 Report 1 Jun 2010 16:54

I think it is cheaper to order online
Liz

Researching:
Dad and Aunty Dolly with Grandad WW1

Corinne

Corinne Report 1 Jun 2010 16:34

You've obviously got internet connection, so why don't you order online? It'll be quicker than posting.

Rambling

Rambling Report 1 Jun 2010 16:24

Telephone
You can contact us by telephone on 0845 603 7788 (8am to 8pm Monday to Friday. Saturday 9am to 4pm) This number is free on some call plans from UK Landline providers, others charge at the cost of a local call. Mobile and overseas rates will vary and may be considerably higher, please check with your service provider.

Please note your call may be recorded for training and monitoring purposes.

This telephone number is 'Typetalk' enabled. This means that people with hearing difficulties can communicate with the General Register Office (GRO) via the National Telephone Relay Service who set up a link with the GRO and act as an intermediary on their behalf.

Text: 18001 (followed by) 0845 603 7788

Letter
You can contact us by post by writing to :

Certificate Services Section
General Register Office
PO Box 2
SOUTHPORT
PR8 2JD

If you want to order a certificate by post you can use any of the above methods to request an application form. Please include your full name and address, the type of application form you require, and the quantity. These forms must not be faxed or photocopied, the original form must be returned to the General Register Office.

Researching:

Winsome

Winsome Report 1 Jun 2010 16:22

Please does any one know the postal adress of where to order birth and marrage certificates in 1860's.