General Chat

I have just told AOL where to stick their service after a very, very intrusive and bullying conversation with a woman (and I use that term loosely) in customer services.

If I miss anything interesting please copy it for me..thanks...lol

Sue xx

You all right???

Love

Daff xxx

Best thing youv'e ever done, i suffered years of bad service from AOL, lost connections hours of being put on hold on their helpline only to be cut off just as you get to speak to someone you can't understand, Grrrrrrrrrr, Went to BT & no probs since.

I am OK apart from bloody fuming!!!! That 'woman' chose the wrong customer to speak to in an attempt to intimidate. Cheeky witch was trying to tell me what impact changing ISP would have on my finances.

I hope what I said burnt her damn ear!


Sue x

well you better sort sumthing else out, coz we woul dmiss you!!!1

xxx

I agree, BT is a good service, seldom have difficultys, and then its usually the web site I am using.

You shouldn't be on them sort of web sites LOL

Going with BT after 8 years with AOL. I have sent an email complaining but I don't expect for one minute I'll get an apology.

Sue x

So..... she took her life in her hands, silly woman....... you don't need that kind of hassle on top of everything else, though, do you?

(((((((((((hugs)))))))))))

Love

Daff xxxxxx

No Daff I don't..lol

Still no results on MRI today, hopefully tomorrow!

Sue x

Sue, You will be able to keep your email addy you have on AOL, & you'll get a new one with BT

didn't dare ask that, lolol...... Fingers crossed for tomorrow, then!

Love

Daff xxxx

You been bullying some poor women in customer service Sue...lol

aw iv ust done my customer service course to i could have give her some tips lmaooo x

do you reckon the poor women got a word in stray lol

Beware Sue.................I changed from AOL because of terrible connection problems and ended up being threatened with the baliffs for 6 months unpaid bills to them!

They had "forgotten" to cancel my account, each month preceeding the baliffs threat I had to phone when I received a bill and was always eventually assured that my account was cancelled and that they had made an error.

Each time I sent a recorded delivery letter saying when I had phoned, who I had spoken to and stating that my account must be cancelled as I was unable to log on with them any more!

Eventually I got through to a lovely Irish lady who sorted it out in less than two minutes and I had a letter of apology from her.

probably not, i bet shes rockign in her chair now lol x

When i told em i'm off elswhere they gave me a termination no, that's proof that they have terminated your account, you can still just go directly to their website ( without using their software ) & sign in to get your emails.

Thanks for replies.

I will try to keep my email addys until I have advised everyone of the new one.

Once I am on line with BT I'll both phone and email AOL with the cancellation instructions.

AND.... the 'poor' woman did get her words in, that was just before I GOT MINE IN. It's a good job she wasn't face to face cos she would have ended up with a poke in the eye!

Sue x