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Urgent computer help please

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ProfilePosted byOptionsPost Date

AuntySherlock

AuntySherlock Report 13 May 2010 13:19

Hi all, agree with your comments. More than that... I have enough to do without mucking around with people who are wasting my time, not to mention trying to rip me off. I am therefore going to delete the email completely and send it off into cyberspace somewhere and good riddance. I hope they had to pay to send it to me, I can't be bothered making the effort of sending it back.

Huia

Huia Report 12 May 2010 21:33

I dont open the ones from banks that I am not with. I wouldnt even open one from a bank that I am with, since I dont think they have my email address. I could phone the bank if I wanted to query it. Ages ago I had an email purporting to be from ebay, or some such, topic: 'Overdue account' or something similar. Since I have never used ebay I didnt open it, just deleted.

Huia.

FRANK06

FRANK06 Report 12 May 2010 19:48

As mentioned earlier, no company will expect you to divulge your account nos, personal details etc via an e-mail.

Should you receive an e-mail purporting to be from your bank, credit card supplier etc which actually mentions you by name ( this does not mean......Dear valued customer !!! ) then find that companies home page and and make your enquiry there.

MrDaff

MrDaff Report 12 May 2010 14:28

They are definitely scams.... I have been getting them for weeks now..... eventually you will get one that says your account is about to be deleted, as well.... then no more for a bit... until they start on the next bank and it goes on again in a similar way.

I don't just delete, I forward it to the relevat bank.. there is always an address on their wbsites for people to forward these scams.

Good luck

Love

Daff xxxx

AuntySherlock

AuntySherlock Report 12 May 2010 12:06

Hi Michelle. Nope no worries about that. Have not even opened the link to take a look at the questions. Will feel a bit of a dill if it is a genuine request. No, it isn't genuine, it has everything about it which sends warning signals.

Michelle

Michelle Report 12 May 2010 11:57

Whatever you do Aunty Sherlock do not send a reply back.

AuntySherlock

AuntySherlock Report 12 May 2010 11:43

Hi Huia, I think I might have just received the same email as you did. Was yours from this mob

"HSBC The Worlds Local Bank. Your HSBC Account security validation has expired,
this maybe as a result of wrong or incomplete data
entered during the last update.

It's strongly requires that you validate your
account ownership security."

With a little link for you to click on and update your details.

OK now I need devious details and dire suggestions of what to do with it before I delete it, is anyone an expert at driving these people crazy. And in case you are wondering nope it is not my bank!!
Just read your first post again. Your had problems with Windows Live, so it is not the same as this message. Just goes to show the scams come in many guises.

FRANK06

FRANK06 Report 10 May 2010 19:33

Hi Huia,

If you are at all worried , you should get in touch with your bank to organise a quick change of card details.

The problem is that these Pin Numbers and cards, ID etc can be "sold on" in the internet so you could be fine for a few months then............ooopps

Better safe than sorry.

With regard to credit cards at garages, I used to do night shift at one and lost track of the number of older people who gave me their card and shouted the pin to me......aargghh.
Of course I always helped them and offered advice but they just got used to me and most times I didn't need reminding of their numbers!!

Good luck.

Huia

Huia Report 9 May 2010 21:55

Yes Frank, I know that people do receive emails and phone calls purportedly from their banks asking them for their pin number and some people have fallen for that. I dont think I would unless I was losing my marbles! Last year when I still had my OH at home with me (getting alzheimers) we had our petrol tank filled and OH decided he was going to pay with his eftpos card, but then he didnt have his glasses so couldnt see the keypad so he gave the card to me to use and said his pin number out loud. I told him off a treat, and when we got home I confiscated his card.

I do have a credit card but it has the lowest possible limit on it as I dont use it very often. I think the bank would contact me if there were any unusually high amounts appearing on it. The bank accounts are due to arrive today or tomorrow, I think, so we will see then what the state of play is.

Huia.

FRANK06

FRANK06 Report 9 May 2010 14:34

Just as an added precaution, it may be wise to contact your credit card service to advise them that your card number may have been compromised and request replacement cards along with passwords etc.

The next logical step for a scam would be for you to receive a message purporting to be from a certificate subscription service etc requiring confirmation of your card details & pin as a previous attempt at verification had failed !!

You could even find a request from your ""Card supplier"" appologising for any distress caused while requiring that you inform them by return as to your card number and pin for the new card which you should now have received!

This would seem quite plausible if you had recently ordered any BMDs from someone.

Consider very carefully any request for information such as passwords etc since these are your security.
Would you tell someone on the telephone what your home alarm codes were?

Any similar e-mails should cause you to immediately close that message then open the requisite company home page, log in and check it out.......DON'T use any URL address supplied by the message to contact a home page as it is likely to be false.

It's easy to be wise after the event so you would negate any possible losses by changing any of your possibly affected cards.

Be careful out there!!

Huia

Huia Report 8 May 2010 06:04

OK, I now have to type in my password every time to get into hotmail. Unfortunately I chose a loooooong one! I wont need to be in a hurry to check my emails or send one from there.

Huia.

Huia

Huia Report 8 May 2010 01:27

Actually, I have come to the conclusion that I changed my password last year and had forgotten, so gave out the wrong one anyway! But as I have ticked 'remember me' and never log out the other person might have been able to get in to my account. I must find out how to untick it, and remember to log out each time now that I have changed the password again (and noted down the details in a notebook!).

Huia.

Huia

Huia Report 7 May 2010 21:24

I dont buy things online, apart from certs and subs to this site and my internet server. I cant see scumball wanting to buy certs! I did change my login details on this site as it had the same password as my email site.

Huia.

Mayfield

Mayfield Report 7 May 2010 19:35

Just a thought Huiathebird.
Did you have any emails in your account from companies you have bought from on line that hold credit card details on their system? If so I would log on and change your password and the registered email address, for that account. Perhaps I’m being a bit overcautious but that’s what I would do.

Best wishes,
Mayfield.

Huia

Huia Report 7 May 2010 10:50

I have just finished copying about 200 addies and deleting most of them. I left 16 but changed them so that if scumball tries sending them emails he will find they bounce back. And I hope they hit him where it really hurts! (It has to be a him, doesnt it? No woman would do such things). Of course I am possibly shutting the stable door after the horse has bolted.

Huia.

Carole

Carole Report 7 May 2010 09:31

I think I would contact all in my contacts with that account, to let them know I am not using that account any more, and that I had been scammed and for them to not open any mail from that address in future. Then delet as much as I could off it. I'd use another address after that. Hope you can smooth it out

Huia

Huia Report 7 May 2010 04:28

I now have an email addy at both yahoo and gmail. I have used the gmail one to send an email with photo attached to my children. It seems to work fine, so will probably use that instead of hotmail. Now if I could just print off my list of contacts from hotmail instead of having to copy them laboriously one by one. They used to have the email addies of my contacts showing so I could print off the pages of them but I cant find how to do it now, it just shows their names until I click on one of them then I just get the details of that one :((((

Huia.

Huia

Huia Report 6 May 2010 23:31

Yes, Brian, as soon as I clicked on send I realised that. I was just having a senior moment, as Mayfield says it is so easy to be caught off guard.

I can still get into my emails to read them, and can send them (I sent myself one at a different email addy) but when I try to change my password I cant remember the old one, or the scumball has changed it. I click on 'forgotten password' and click on 'send reminder to alternative address' but my alternative addy hasnt received it.

I tried to open an account with gmail but every time I copy those wiggly letters it tells me 'wrong, try again'. Maybe I will try yahoo, if it is free. Dont want to spend too much money on these things.

Huia, the bald bird (not an eagle) .

BrianW

BrianW Report 6 May 2010 14:05

ANY email which asks you to verify your details (e.g. Username, Password, DoB, Mother's maiden name, Place of Birth, etc.) is almost certainly a scam.

The genuine organisation already has your details, so there in NEVER any need to get you to verify them.

Mayfield

Mayfield Report 6 May 2010 11:37

Hi Huiathebird,

So sorry to hear you’ve been scammed, I’m afraid it can happen so easily these days we have so much on our minds that sometimes we take our eye off the ball for a moment and get caught, these people know just how to catch people off guard!

I assume from your 10.10 post that you have now found yourself locked out. Hopefully your Nephew can sort it out, but meantime it would be worth contacting as many of your contacts as you can remember via another account. Either open another free one with someone like Yahoo, or get a friend to use their account to warn your contacts to treat any emails from your old address as suspicious.
Best wishes,
Mayfield.