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Profile	Posted by	Options	Post Date
Member Since: December 2008 Posts: 29 Send Message	Christine	Report	29 Apr 2010 13:12
Member Since: December 2008 Posts: 29 Send Message	I had an email saying problem with viewing my tree, but I cannnot reply to it as it states cannot reply to this email. Find this odd. I have sent three emails to customer support no one has replied to me. Can any one advise me how I CAN I GET IN TOUCH WITH CUSTOMER SUPPORT and how long it takes for them to reply to me? Many thanks. Chrisitine
Member Since: October 2005 Posts: 23,596 Send Message	JoyBoroAngel	Report	29 Apr 2010 17:35
	i had this problem it was solved by allowing the pop ups
	Researching: The birth of Middlesbrough
Member Since: December 2008 Posts: 29 Send Message	Christine	Report	29 Apr 2010 19:53
Member Since: December 2008 Posts: 29 Send Message	Thank you for two replies. The pop ups are still running on the screen, glad you told me not to remove them although they do drive me nuts. It would have been nice if some one from customer support had made contact with me, but no one has. Four emails now sent and not had any communication at all. Not even a standard email to say they are looking into my problem and they will get back to me. Does any one know how I can get a reply, two three days seems a long time for them just to say they are looking into this or just to tell me not to worry.