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Printing of large trees

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lostcause

lostcause Report 27 Mar 2010 21:16

Is anyone else having trouble printing a large family tree I contacted genes on January 3rd they say there is a problem but they don't seem to be sorting it out when i contact them all they say is they don't have a time frame for this. Does anyone have any suggestions of how to print them. Thanks Joan

Sue In Yorkshire.

Sue In Yorkshire. Report 27 Mar 2010 22:22

Have a look at

http://genealogyprinters.com/

Ron is great with big family trees.

Russell

Russell Report 9 Apr 2010 21:49

Hi Joan, my tree has 855 members and now when I click on print all that appears is a blank Print Preview box - is this the same problem as yours? I contacted genes and they replied with standard print instructions which is of no use at all. They haven't replied to my second request for help.
Cheers Russell

lostcause

lostcause Report 3 Jun 2010 20:04

Hi Russell sorry it has taken so long to reply but my computer has been down. My problem is when i try to print my tree and click on print it just takes me back to my family tree. is this the same as yours. I have been in contact with genes since 4th January many times and all i get is they have lots of problems and do them in order of priority and they cannot give me a time frame for mending the problem, it seems 6 months is bit much to me i have asked lots of questions and all i get is the usual reply our engineers are looking into it but they don't answer my questions. Joan