General Chat

It's obviously well used, perhaps Maestro thought they could push fees up on it or something and that businesses would just accept it. In which case they would either be in a position to a) absorb the extra fees, b)pass the cost of fees onto customer and push up subs or c) reject the 'brand' of card.

They should however have put something in place for when they stopped accepting it.

SS..that would make sense if hardly anyone used that card but Maestro ? surely is a well known & used card?
Tina x

Well, to be honest, I think they can refuse to accept a type of card if the terms don't suit them. I know that years ago when I had an electron card they were hardly accepted anywhere. The only solution was to get a different one.

I have just had a lengthy conversation with Ancestry. Firstly it took them 10 mins 41 secs to take my call. They confirm to me that the only forms of payment they Accept at this moment is American Express, Visa and Mastercard.
They will NOT accept - Cheques, Bankers Drafts, Postal Orders, Cash via Courier, Debit Cards or direct debit !
They say they are looking at a alternative method of payment and in the meantime have agreed this and I will put this in another paragraph.

"If your Membership is due for renewal and you are unable to pay via the accepted method of payment, please contact Ancestry on 0800 404 9723 and they will arrange free membership until such a time that mutually acceptable forms of payment can be agreed"

In the meantime I'm phoning my bank as I think Ancestry are breaking a code of practise.

lol... Tina, when I phoned the Ancestry freephone number got a very sexy sounding american man. Almost never heard a word he said I was drooling over his accent so much. And the sleepy comes from the fact that it's probably about 6am there (or earlier depending on area of US). ;-)

........er...? am I missing something here... a sleepy sounding american....please wheres the phone......lol

Oh, LD, you'll be getting the sleepy sounding american, if it's my sexy sounding guy tell him hi lmao

Yes I have received a letter this morning as well ,informing me they no longer take Maestro.
But my membership does not expire until June.

Gwyn

Excellent! Much obliged.
Tina xx

Tina, about to phone them, will post a response on this thread.

Hi Laptop
What do they accept then? Not this Paypal lark!
Tina xx

It's almost a novelty LD ;-)

I've just had a nice letter from Ancestry advising me that they can no longer accept payment via Maestro (which I was already aware of)
Just though how nice it is when a Genealogy Website takes the trouble to communicate with it's paying customers !