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help with tree

ProfilePosted byOptionsPost Date

joysie4

joysie4 Report 10 Aug 2012 09:19

i cant find how to stop someone looking at my tree i gave permission to

Gee

Gee Report 10 Aug 2012 09:26

I blocked people when it was the old tree but I cant seem to find how to do it on the new version?

The old tree allowed you to bring up a list of who had access to your tree but I cant find now :-S

ErikaH

ErikaH Report 10 Aug 2012 09:26

Go to messages box. Find 'my contacts'....then look for all those to whom you have given permission to view your tree. Select the appropriate one, and untick the box.

But it's probably too late to stop them from helping themselves to your info.

Always be VERY circumspect about giving access to your tree

Gee

Gee Report 10 Aug 2012 09:27

Once you have established contact with another member they can then allow you to see their tree and vice versa. When you go to your list of contacts you'll see the tree permissions. If you want another member to see your tree all you need to do is click on 'allow'. To remove their access you just have to click on 'stop'.

If you can see a tick and the word 'view' next to a contact's name then you'll be able to see their tree. If you see a cross and the word 'request' then you have not been given access to it yet. If a member has said you can see their tree but you still cannot see it, this is usually unintentional. All you need to do is click on the word 'request' to send an email to the other member asking to see it again.

Click on 'view' on the My Contacts page to see the other tree. You can also view another member's tree from your own Family Tree page. At the top of your tree page you will see the text 'View other trees'. Please click on this and you'll see a list of all the trees you have permission to view. Click on the tree you wish to view and the page will refresh, showing you that tree.

To search for a relation in another member's tree, click on the 'Search Tree' tab at the top right hand side of the tree page and a search box will appear. Enter the details for the relation you want to search for and click on 'Search'. In the search results click on the name and you will be taken directly to them. If you can't find the name try entering the surname on it's own in case the first name is spelt differently.

You must have a paid subscription to view another member's tree.

tempest

tempest Report 10 Aug 2012 09:30

at the top of the page click on "help"

click on "privacy tips"

there is a list of tips, the third tick down has a link to "my contacts", click on it

you will then get a list of all your contacts and the option to ammend any tree sharing etc

joysie4

joysie4 Report 10 Aug 2012 09:35

Thank you Reggie and Gins

i couldnt find the person i gave permission
to i have now thanks for that i did look on contacts the writing isnt very large is it

i wanted to view his tree so as he hasnt so i wanted to stop him using mine

joysie4

joysie4 Report 10 Aug 2012 09:45

thank you tempest ive found it now :-)